A family-run hospitality consultancy · 35+ years combined

We're a family of hospitality people — we help your hospitality business thrive.

From single-site independents to 30-site groups, we cut costs, lift margin, open sites, and cover your staff — with operations, front-of-house and management expertise all under one roof. No headcount cost, no long notice period.

Based in Hampton, Middlesex · UK-wide Available now · interim & retainer

Meet the Allan family

M
Mikael Allan
Operations Director
AI
Ana-Isabel Allan
Front-of-House Director
A
Aniela Allan
Social Media & Management Director
35+
Years combined experience
2
Generations, one family
£55M
Largest turnover managed
27
Units led at one estate
−27%
Overhead cut in 4 months
What we do

Five ways we can help

Fixed scope, fixed price. You always know what you're buying — and what it costs.

Independent Site MOT

£1,200 fixed · 1 day on site
  • Full-day on-site review of a single independent site
  • GP, labour, suppliers & menu profitability check
  • Written action plan: quick wins + 90-day priorities
  • 2 weeks email support after the visit

Profit Recovery Audit

£4,500 fixed · 2 weeks
  • Deep-dive into GP, labour, suppliers, menu & waste
  • 1–2 site visits + desk analysis
  • Written report + 90-day implementation plan
  • Often converts to an ongoing retainer

Site Launch / Mobilisation

£8k–£15k per site · 8–12 weeks
  • Business plan, layout & kitchen design
  • SOPs, recruitment & pre-opening training
  • Soft launch & first 30 days on site
  • 12+ openings delivered on time & to budget

Interim Staff & Cover

Rate card on request
  • Management cover: GM, AGM & Operations Manager
  • Vetted bartenders, waiting & reception staff
  • Same-week cover for sickness, holidays & peaks
  • Every AHS temp is personally known & checked

AHS family-team extras: front-of-house & service-standards training · reception & guest-experience audits · social media & marketing for hospitality.

Our family

Three people. One standard of hospitality.

We grew up around restaurants and pubs — and we've spent our careers in them. Here's who you'll be working with.

M

Mikael Allan

Operations Director · Co-Founder

25+ years multi-site operations. Formerly Ops Director at an international QSR franchise (9 sites, 240-store rollout), Regional Ops Manager at an 8-site London restaurant group (£12M, 38% net margin), and Restaurant Operations Manager at a luxury London department store (27 units, £55M+, 290 team). Cut overhead by 27% in four months; opened 12+ sites. Leads AHS: profit recovery, fractional ops direction, site launches.

AI

Ana-Isabel Allan

Front-of-House Director · Co-Founder

25+ years luxury front-of-house. Formerly Group Reception Manager across eight flagship restaurants for a Michelin-starred London chef, and General Manager of an iconic St James's seafood restaurant. Co-founded a Hampton delicatessen & café (weekly sales £800→£5,000). Fluent in Spanish, English and French. Leads AHS: reception & guest-experience audits, service-standards training, front-of-house recruitment.

A

Aniela Allan

Social Media & Management Director

Pub & restaurant management trained. Bar Manager at two community pub sites (teams of 15+), and Manager at a Caribbean QSR chain — where she cut labour cost from 28% to 16% and lifted weekly sales from £15,000 to £20,000. Built a 10,000+ follower social media presence. Fluent in Spanish & English. Supports AHS: management cover, front-of-house training, and client social media.

Proven results

Selected engagements

Different businesses, different problems — measurable results in months.

QSR · Multi-site chicken brand (NDA)

Kitchen operations redesign

Redesigned kitchen flow and production standards, stabilised management and retrained the core team.

+27% sales turnover
Pub · Community ale house group (NDA)

Lease takeover & £1M refurbishment

Structured the lease takeover, project-managed a £1M refurb, trained management, ran first three months.

+40% above projected sales
QSR · Caribbean chain (insolvency turnaround · NDA)

4-month turnaround

Stabilised a business on the brink of insolvency. Established SOPs, renegotiated purchasing, restructured payroll.

−27% overhead · −13% labour
Why family matters

We treat your business like our own

Accountability

Our name is on the door. We don't hide behind a big consultancy brand — if we say we'll deliver something, we do.

Continuity

Two generations, one standard. The person who sells you the work is the person who does the work — no hand-offs to juniors.

Full-stack hospitality

Back-of-house ops, front-of-house service, and management cover under one roof. One call, one team, one invoice.

Honest advice

If we can't help, we'll tell you — and point you to someone who can. We'd rather earn your trust than your fee once.

Margins don't fix themselves.

Book a free 30-minute call with the family. If we can't help, we'll tell you straight — and point you to someone who can.

Email us to book a call
mikaelallan@sky.com  ·  07902 623 550  ·  Hampton, Middlesex (UK-wide)